Privacy Policy
UR Gadget Doctors
Effective Date: January 1, 2024 • Last Updated: June 30, 2026
UR Gadget Doctors is a brand operated by Computer House Calls, LLC, a New Jersey limited liability company (“we,” “our,” or “us”). Computer House Calls, LLC also operates EquineDataSystems.co and EDSIVMS.com as separate business units. This Privacy Policy applies specifically to UR Gadget Doctors and its website (www.urgadgetdoctors.com) and in-store repair services located at 41 Clementon Rd, Store 133, Berlin, NJ 08009.
We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
In-Store Services: When you bring a device in for repair, we may collect your name, phone number, email address, and device information necessary to complete your repair and contact you about your service.
Website Contact Form: When you submit a message through our website, we collect your name, email address, phone number, and the content of your message.
Newsletter Signup: If you subscribe to our newsletter, we collect your email address.
Automatically Collected Information: Like most websites, we may collect basic usage data (such as browser type, pages visited, and time spent on our site) through cookies and analytics tools to help us improve our website.
2. How We Use Your Information
We use the information we collect to:
- Complete and communicate about your repair service
- Respond to your inquiries and contact form submissions
- Send service updates, receipts, and warranty information
- Send newsletters if you have subscribed (you can unsubscribe at any time)
- Improve our website and services
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only in the following limited circumstances:
- With Computer House Calls, LLC corporate services that assist in operating our business, subject to confidentiality obligations
- With service providers who assist us in operating our website or conducting our business (such as email service providers), subject to confidentiality agreements
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of UR Gadget Doctors, Computer House Calls, LLC, our customers, or others
4. Data Retention
We retain customer information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Repair records are generally retained for the duration of any applicable warranty period.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though this may limit some functionality of the site. We do not use cookies to track you across other websites or for targeted advertising.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. To make such a request, contact us at the information below. We will respond within a reasonable timeframe.
7. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
8. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites, including other properties operated by Computer House Calls, LLC. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
UR Gadget Doctors (a Computer House Calls, LLC company)
41 Clementon Rd, Store 133, Berlin, NJ 08009
Phone: (856) 787-8486
Email: support@urgadgetdoctors.com
Hours: Thursday – Sunday, 10am – 5pm EST